A helpful WhatsApp assistant
Answer questions in Arabic, English, dialects and Arabizi, using your restaurant’s information.
01A little help. A better working day.
Your hospitality.
Beyond the table.
Meet Mufeed. Your restaurant’s WhatsApp assistant — bringing conversations, orders and customer relationships together in one place.
Built for restaurants in the UAE. Fluent in Arabic and English.
Your restaurantWhatsApp · Mufeed
A little previewA conversation that becomes an order
Customer
Hi! Can I get two chicken shawarmas delivered to Jumeirah?
Mufeed
Of course. Here’s your order — check the details and confirm when you’re ready.
Chicken shawarma × 250.00
Delivery · Jumeirah7.00
Total57.00 AED
Confirm orderFROM FIRST HELLO TO THE NEXT VISIT
More than a reply.
Give your team one place to serve customers, run the day and keep people coming back.
Your menu. Your knowledge.
Manage dishes, options, opening hours and delivery areas. Import information and review it before it goes live.
02Orders, with clarity
Guide customers through their order, ask for confirmation and give your team a board to track what comes next.
03People when it matters
Follow conversations in a shared inbox and hand over to a team member whenever a customer needs a person.
04Campaigns with purpose
Organize audiences, prepare WhatsApp templates and manage campaigns and automations from your workspace.
05Reasons to return
Manage offers and loyalty rewards, track redemptions and connect promotions with your campaigns.
06A clearer view of your day
Review orders, conversations, campaign results and usage so your next decision starts with context.
07GETTING STARTED
Your restaurant. Connected.
Connect WhatsApp
Connect your business number through Meta’s signup flow. Your team stays part of the conversation.
Make Mufeed yours
Add your menu, restaurant information and service preferences. Review the details together.
Preview. Then welcome customers.
Start with sending disabled, review the assistant’s replies, and enable service when you’re ready.
Your team stays in control.
Orders need customer confirmation. Information comes from your restaurant. And a person can always take over.
A few things you might be wondering.
Does Mufeed replace my team?
Mufeed helps with routine questions and orders. Your team can follow conversations and take over when personal attention is needed.
Can I try it before sending replies?
Yes. Preview mode prepares replies without sending them, so you can review the experience before enabling sending.
What languages does it support?
Arabic and English, including dialects and Arabizi. You can manage your workspace in Arabic or English too.
How do I get started?
Book a demo on WhatsApp. We’ll discuss your restaurant, walk through the workspace and explain setup and availability.
MUFEED
Make room for great hospitality.
Let’s see what Mufeed can do for your restaurant.
Book a demo